This Fulfillment Policy outlines the terms and conditions regarding the processing of orders, cancellations, and refunds. It applies to all products and services offered by Vice Digital Publishing, LLC and is designed to provide clarity and fairness to all parties involved.
Order Processing
Order Confirmation:
- Once an order is placed, customers will receive an order confirmation email.
- Orders will be processed upon confirmation.
Cancellations & Refunds
Before Shipment:
- Customers can cancel their orders within the first 7 days by contacting membersupport@vice.com.
- If the order is cancelled within this timeframe, a refund will be issued
After Shipment:
- After 7 days, the initial payment cannot be refunded. However, customers may contact support to cancel their recurring charges.
- Refunds will be processed within 5 business days of receiving the returned item(s).
- Refunds will be issued to the original method of payment.
Contact Information
For any questions or concerns regarding this Fulfillment Policy, please contact us at:
- Email: membersupport@vice.com
- Mailing Address: 1402 3rd Ave. N Nashville, TN 37208
Policy Updates
Vice Digital Publishing, LLC reserves the right to update or modify this Fulfillment Policy at any time without prior notice. Any changes will be posted on our website and will be effective immediately upon posting.
By placing an order with Vice Digital Publishing, LLC, customers agree to the terms and conditions outlined in this Fulfillment Policy.
