outsourcing
This Startup Is Selling Tech to Make Call Center Workers Sound Like White Americans
In a demo with Motherboard, Sanas executives had an employee call in from India and switched on its software to make them sound American.
Cleaners Say Bosses Treated Them So Badly It May Have Helped Spread COVID
One hospital cleaner told VICE World News of an incident where a supervisor forced open a toilet door because they thought she was slacking.
These Low-Paid Workers Can't WFH. They Say Bosses Don't Care If They Get Sick.
VICE World News hears from workers told to leave their homes to clean buildings being used by a handful of people, and of bosses telling employees to not self-isolate and get back to work.
Security Firm Faces Legal Action After Suspending Union Activist
Contractor Wilson James says that Cetin Avsar's "opinion" and "work with the union" are possible grounds for dismissal.
Revealed: The Government Outsourced a Scandal-Hit Kids' Jail to a Struggling Company
Medway Secure Training Centre had previously been taken back into government control after it was hit by controversy.
The Carillion Scandal Is Proof That Big Business Should Not Run Government Services
How Tony Blair's big privatisation idea ended in crappy hospitals and expensive bail outs.
The CIA Illegally Let the Wrong People Do Intelligence Work, Declassified Report Finds
The CIA's own internal watchdog found that the agency employed independent contractors who were given no official duties, or who were performing tasks that by law had to be performed by CIA employees.
Outsourced Jobs Are No Longer Cheap, So They're Being Automated
Yahoo's massive round of layoffs is a signal that "cheap labor" is getting pretty expensive.
Ukraine Turns Up the Charm to Capture Billions in IT Outsourcing
It’s likely that most phone users have used an app developed in Ukraine. By 2020, officials want to grow its export revenues to $10 billion.
Enterprising Developer Partially Outsources Job in Bid to Browse Reddit All Day, Gets Fired
Verizon found that a client's employee apparently paid a Chinese company one-fifth of his paycheck to free up his own time.